Old Age

Get in touch

Questions about your order, your subscription, or whether Nutribial suits your cat? Drop us a line below — a real person reads every message and gets back to you, usually within one working day.

Common questions

How soon will you reply?

We answer every message ourselves, usually within one working day (Monday to Friday). Weekend notes are picked up first thing Monday — you won't be left waiting.

Where's my order?

As soon as your order ships you'll get a tracking email. If it hasn't landed or the tracking looks stuck, send your order number in the message above and we'll chase it down for you.

Can I change, pause or cancel my plan?

Always — you're in control. Skip a delivery, change the date, pause, or cancel anytime from your account. Stuck? Message us here and we'll sort it for you.

What's your refund policy?

Every order is backed by our money-back guarantee. Give Nutribial an honest daily try, and if it's not right for your cat, contact us for a full refund — the risk is on us, not you.

Is Nutribial right for my cat?

It's a once-daily supplement made for cats — nine named ingredients, no hidden blends. If your cat is a kitten, pregnant or nursing, or on medication, check with your vet first. Full ingredient detail lives on the product page.

How do I give it to my cat?

One daily dropper — that's it. The heme iron is palatable, so most cats take it straight onto wet food, mixed into a little broth, or gently by mouth. No pills to hide, no powders to disguise. Give it at the same time each day and it slots into the routine.

How long until I notice a difference?

Nutribial is a daily supplement, not a quick fix. Every cat is different, so give it consistently as part of the daily routine — alongside good food, fresh water and your vet's guidance. That daily consistency is the whole point.

What makes it different from a multivitamin?

It's built for cats from the ground up — not a scaled-down dog or human formula. It pairs bioavailable heme iron (the form a carnivore's gut actually absorbs) with the energy and appetite B-vitamins, in named doses with no proprietary blends. One bottle instead of buying these separately. See the full breakdown on the product page.

How should I store it?

Keep the bottle sealed and out of direct sunlight, at normal room temperature. Replace the cap firmly after each use and use it within the period shown on the label.

Still have a question?

Anything we haven't covered — your cat, your order, the formula — just send it in the form on the left. A real person reads every message and gets back to you, usually within one working day.